All orders are processed and dispatched within 1–2 business days. You will receive a tracking number via email as soon as your gear leaves our warehouse.

• Standard (5–8 business days): $9.95 (FREE on orders over $150)
• Priority (3–4 business days): $17.95
• Express (1–2 business days): $34.95

Yes. We ship to P.O. Boxes and military addresses via our Standard Shipping method. Please note that expedited services (Priority/Express) are not available for these addresses.

Please check with household members, neighbors, or your building manager first. If the carrier confirms delivery to the correct address, Pelé Soccer is not liable for stolen packages. We recommend shipping to a secure location or using a monitored delivery point.

We accept returns within 30 days of your purchase date. Items must be in original, unworn, and unwashed condition with all tags attached. Please note that a $9.95 return shipping fee will be deducted from your final refund.

You are welcome to try on shoes indoors to check for fit. However, they must be returned in brand-new condition. The original shoebox is part of the product. Place the shoebox inside a separate shipping box. Do not tape or label the shoebox itself, as this damages the product and will void your return.

To get your new gear as fast as possible, we process exchanges as a return for store credit. Visit our Returns Center to start your return; once processed, you can use your credit to order the correct size or color.

• Personalized jerseys (custom names, numbers, or patches).
• Any item marked down from its original price (excluding promo code discounts).
• Gift cards and shipping charges.

• Authentic (Player Edition): What the pros wear. These have a slim, athletic fit and lightweight, breathable fabrics.
• Replica (Fan Edition): 100% official, designed for supporters. These have a more relaxed, traditional fit and embroidered crests.

Yes. Pelé Soccer is an authorized retailer for Nike, Adidas, Puma, and many other major brands. We purchase direct from the manufacturers, and every item we sell is 100% authentic and officially licensed.

No. Any jersey that has been customized with a name, number, or league patch—whether it is a famous player or your own name—is created specifically for you and is Final Sale.

Yes. We use the official, licensed name and number sets for all major clubs and national teams to ensure your kit looks exactly like what is worn on the pitch.

We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay for a faster checkout experience.

Our system allows one promotional code per order. Choose the one that gives you the best price.

We accept returns for manufacturing defects (e.g. stitching issues) within 30 days. Please note that "normal wear and tear"—such as scuffs on cleats—is not considered a defect.

Our team of soccer experts is available Monday–Friday, 9:00 AM – 5:00 PM ET via email at help@pelesoccer.com

Yes. Pelé Soccer is the ultimate destination for the global game, inspired by the legacy of the greatest player to ever play. We are the official retail experience authorized to carry the Pelé name. When you shop with us, you are shopping at the heart of soccer culture.

• Times Square in New York City
• Disney Springs™ at the Walt Disney World® Resort in Orlando
• Downtown Disney® District at the Disneyland® Resort in Anaheim
• Lincoln Road in Miami Beach

While we strive for consistency, our retail stores may occasionally carry exclusive items or limited-edition drops that are not available online. If you’re looking for something specific at a certain location, feel free to contact us.